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Data Center Facts & Services

Elevology's servers are located in a state-of-the-art data center in Houston, Texas. Our facility is connected to the Internet through 14 Gigabit Ethernet links from six separate backbone providers. We have redundant UPS, generator backup and smoke detection/fire protection systems. This locations is under 24/7 camera surveillance and armed guard patrol.

Data Center Services

Key Benefits
  • 100% uptime Guarantee
  • Reduce and Transfer Risk
  • Avoid capital expenditures
  • Regulatory & risk compliance
Custom Cages & Racks
  • Custom, secure, dedicated solutions
  • Redundant power feeds
Reports & Deliverables
  • Real time power consumption
  • Temperature and Humidity
  • Access control
  • Capacity
  • Service Level Agreements
Infrastructure
  • Top tier facility (Uptime Institute)
  • Redundant Power - PDU, UPS, diesel generators
  • Redundant HVAC
  • Engineered for dense power configurations
  • Raised Floors
  • Hardened Facility - Hurricane Resistant
Security
  • 24x365 NOCC & facilities staff
  • Asset management
  • Full service shipping & receiving
  • Online web portal
  • Online ticketing
  • Monitoring

Data Center Management

Key Benefits
  • Instant best practices and expertise
  • Reduce incident downtime
  • Lower operating costs
Maintenance & Operations
  • Vendor management
  • Equipment maintenance
  • Environmental testing
  • Contract management
Facility Planning
  • Site assessment & audit
  • Physical layout & design
  • Detailed documentation
Reports & Deliverables
  • Access control (Security)
  • Power and HVAC capacity utilization
  • Maintenance logs
  • Incident response
Asset Management
  • Asset Audit
  • Asset tracking & logging
  • Real time reports
Financial Planning
  • Guaranteed "Cap Ex" savings
  • Operations planning & budgeting
  • Vendor representation & procurement
Environmental Monitoring
  • 24x365 monitoring
  • Online ticketing reporting
  • Incident management and resolution
  • SLA response guarantee
Physical Security
  • Access control
  • On-site security
  • Alarm systems & monitoring
  • Video surveillance

Network Connectivity

Key Benefits
  • 100% uptime Guarantee
  • Reduce and Transfer Risk
  • Avoid capital expenditures
  • Relieves burden of carrier management
Internet Bandwidth
  • Multi-homed bandwidth
  • Redundant 4 carrier network
  • 10 internet providers
  • Optimization routing
  • 24x365 monitoring
Reports & Deliverables
  • Real-time MRTG utilization
  • Online bandwidth reports
Point to Point Connectivity
  • Carrier negotiation and management
  • Circuit procurement and management
  • Incident management and resolution
  • 24x365 monitoring
  • 100% Service Level Agreement

Storage and Backup

Key Benefits
  • Reduced operating costs
  • Risk and compliance management
  • On demand scalability
Backup/Restore
  • Incremental/Full schedules
  • Scheduled testing
  • Compliance management
  • Restore planning & testing
  • Restores
Reports and Deliverables
  • Tape rotation reporting
  • Backup/Restore compliance
  • Storage capacity
  • Tape inventory
Tape Management
  • Tape rotation
  • Offsite storage
  • Retention compliance
  • Fire safe vaulting
  • Vendor management
Storage
  • Storage on Demand
  • Nearline, SATA, SAN, NAS
  • HIPAA, FDIC, SOX, ISO Compliant
  • Scheduled testing
  • Custom solutions
  • 24x365

Network Security

Key Benefits
  • Improved security posture
  • Improved network uptime
  • Guaranteed response SLA
  • State of the art technologies and processes
  • Leveraged economies of scale
Intrusion Detection and Prevention
  • 24x365 security monitoring (SOCC)
  • Update of signatures
  • Vulnerability identification
  • Attack detection
Reports & Deliverables
  • Real time profiles
  • Change control threats
  • Invision security threat manager
  • Software update reports
  • Configuration management reports
  • SOCC reviews
Firewall Management
  • Device availability monitoring
  • Configuration/Patch management
  • Full operations management
  • Problem/Escalation management
  • Availability SLA

System and Network Management

Key Benefits
  • Decreased response time
  • Increased availability
  • Increased visibility
  • State of art tools & processes
Reports and Deliverables
  • Monitoring reporting
  • Incident reporting
  • Configuration reporting
  • Real time web portal
Monitoring
  • Global server and network infrastructure monitoring
  • Performance & threshold monitoring
  • Incident management
  • Escalation management
  • Configuration/Patch management
  • Vendor coordination
  • Spares management
  • 24x365 NOCC
  • HP Openview and other best-in-class tools

Business Continuity/Disaster Recovery

Key Benefits
  • Compliance management
  • Risk management
  • Reduced recovery costs
  • "No shelf-ware" guaranteed
Workforce Recovery Space
  • "Hot site" "Warm site"
  • Secure business continuance space
  • Space layout and installation
  • Phones, furniture, etc
  • Connectivity
  • Physical security
Reports & Deliverables
  • Activation planning and maintenance
  • 24x7 disaster support
  • Asset management
  • Facility schematics
Site Activation Planning
  • Access procedures
  • Notification and activation planning
  • Transportation planning
  • Contact list maintenance
  • Transition procedures
  • Testing

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What our Clients are Saying

  • It has been such a pleasure to work with Elevology and especially its CEO, Donnie Rollins. From the very beginning, Donnie was so immersed in understanding our condo and our marketing needs. He was good about listenings and then suggesting and bouncing ideas off of us. As he took our conversations and tied them into reality, he truly captured the essence of who we are and where we wanted to go. We could not be more pleased with Donnie, with Elevology and with our new web site.
    Carol Loeb, President
    Sandcastle Council of Owners Association
  • My new look is Chic modern and mobile friendly.
    Charlotte Neal
    Houston Outcall Massage
  • Elevology offers great service and Donnie is always quick to answer any questions or concerns I have. I highly recommend them for your small business online services, they will not disappoint.
    Brian
    Las Vegas
  • Our experience with Elevology has been of the utmost professionalism and quality. Mr. Rollins is a pleasure to work with. He promptly responds to our requests when changes are necessary to our web site. We highly recommend Elevology.
    Carl and Laurel Milentz
    Milentz Self Storage
  • Donnie Rollins is a great asset to our company and has an outstanding work ethic! He not only goes above and beyond the call of duty, but he has actually become part of our evolving progress to serve our overseas customers. I am very appreciative of Donnie Rollins' involvement in the branding of our company and his creative development of our website. We look forward to our many more years of great service and advice from a gentleman we consider part of our team.
    Tom George, CEO
    TCSM
  • We very much appreciate Mr. Rollin’s pleasant demeanor and his quick responses to when we have problems or need assistance in problem solving. As for this Court we would highly recommend Mr. Rollins and his company, Elevology, for any and all IT service needs.
    Connie Crenshaw CMCC
    Municipal Court Clerk Administrator
    City of Luling, Caldwell County, Texas
  • After recently acquiring a competitor and effectively doubling our production, we decided a make-over was in order. The team at Elevology worked with us in the midst of transition to totally re-design our company logo, websites, and install a voip phone network. Every aspect of the job has been handled with obvious dedication to meeting customer needs. Elevology is a prime pick for IT needs, web design, and more.
    J. Carroll
    AJAX Environmental
  • I like Donnie a lot, he is a good person. He is very smart and very efficient. I like the fact that he takes his personal Christian values to his company which to me it's honest, trustworthy, efficient and very professional. I would love to use Elevology with any personal and professional projects I have in the future.
    Karen Rocha
Better Business Bureau Online

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