Data Center Facts & Services
Elevology's servers are located in a state-of-the-art data center in Houston, Texas. Our facility is connected to the Internet through 14 Gigabit Ethernet links from six separate backbone providers. We have redundant UPS, generator backup and smoke detection/fire protection systems. This locations is under 24/7 camera surveillance and armed guard patrol.
Data Center Services
Key Benefits
- 100% uptime Guarantee
- Reduce and Transfer Risk
- Avoid capital expenditures
- Regulatory & risk compliance
- Custom, secure, dedicated solutions
- Redundant power feeds
- Real time power consumption
- Temperature and Humidity
- Access control
- Capacity
- Service Level Agreements
Infrastructure
- Top tier facility (Uptime Institute)
- Redundant Power - PDU, UPS, diesel generators
- Redundant HVAC
- Engineered for dense power configurations
- Raised Floors
- Hardened Facility - Hurricane Resistant
- 24x365 NOCC & facilities staff
- Asset management
- Full service shipping & receiving
- Online web portal
- Online ticketing
- Monitoring
Data Center Management
Key Benefits
- Instant best practices and expertise
- Reduce incident downtime
- Lower operating costs
- Vendor management
- Equipment maintenance
- Environmental testing
- Contract management
- Site assessment & audit
- Physical layout & design
- Detailed documentation
- Access control (Security)
- Power and HVAC capacity utilization
- Maintenance logs
- Incident response
Asset Management
- Asset Audit
- Asset tracking & logging
- Real time reports
- Guaranteed "Cap Ex" savings
- Operations planning & budgeting
- Vendor representation & procurement
- 24x365 monitoring
- Online ticketing reporting
- Incident management and resolution
- SLA response guarantee
- Access control
- On-site security
- Alarm systems & monitoring
- Video surveillance
Network Connectivity
Key Benefits
- 100% uptime Guarantee
- Reduce and Transfer Risk
- Avoid capital expenditures
- Relieves burden of carrier management
- Multi-homed bandwidth
- Redundant 4 carrier network
- 10 internet providers
- Optimization routing
- 24x365 monitoring
Reports & Deliverables
- Real-time MRTG utilization
- Online bandwidth reports
- Carrier negotiation and management
- Circuit procurement and management
- Incident management and resolution
- 24x365 monitoring
- 100% Service Level Agreement
Storage and Backup
Key Benefits
- Reduced operating costs
- Risk and compliance management
- On demand scalability
- Incremental/Full schedules
- Scheduled testing
- Compliance management
- Restore planning & testing
- Restores
- Tape rotation reporting
- Backup/Restore compliance
- Storage capacity
- Tape inventory
Tape Management
- Tape rotation
- Offsite storage
- Retention compliance
- Fire safe vaulting
- Vendor management
- Storage on Demand
- Nearline, SATA, SAN, NAS
- HIPAA, FDIC, SOX, ISO Compliant
- Scheduled testing
- Custom solutions
- 24x365
Network Security
Key Benefits
- Improved security posture
- Improved network uptime
- Guaranteed response SLA
- State of the art technologies and processes
- Leveraged economies of scale
- 24x365 security monitoring (SOCC)
- Update of signatures
- Vulnerability identification
- Attack detection
Reports & Deliverables
- Real time profiles
- Change control threats
- Invision security threat manager
- Software update reports
- Configuration management reports
- SOCC reviews
- Device availability monitoring
- Configuration/Patch management
- Full operations management
- Problem/Escalation management
- Availability SLA
System and Network Management
Key Benefits
- Decreased response time
- Increased availability
- Increased visibility
- State of art tools & processes
- Monitoring reporting
- Incident reporting
- Configuration reporting
- Real time web portal
Monitoring
- Global server and network infrastructure monitoring
- Performance & threshold monitoring
- Incident management
- Escalation management
- Configuration/Patch management
- Vendor coordination
- Spares management
- 24x365 NOCC
- HP Openview and other best-in-class tools
Business Continuity/Disaster Recovery
Key Benefits
- Compliance management
- Risk management
- Reduced recovery costs
- "No shelf-ware" guaranteed
- "Hot site" "Warm site"
- Secure business continuance space
- Space layout and installation
- Phones, furniture, etc
- Connectivity
- Physical security
Reports & Deliverables
- Activation planning and maintenance
- 24x7 disaster support
- Asset management
- Facility schematics
- Access procedures
- Notification and activation planning
- Transportation planning
- Contact list maintenance
- Transition procedures
- Testing