To make a website a success it takes planning and determination. There are so many facets to consider when building and launching a website, it can be overwhelming. We try to advise customers that are new to running a web site that the web development process is not complete once you launch your website. Once you launch your site you must advertise to gain new traffic, search engine optimize (SEO), keep the site up to date, compatible with new browsers, review your visitor behaviors in your site and many other tasks that help your site reach its full potential.
Elevology can provide all of the services required to maintain your website after you launch it. Clients always want to make small changes and substitutions to the content and imagery on the site. If you need to have your site updated and Elevology did not create your site, we can help in these cases as well. If you just want to add some new pictures or change some text, we can perform these duties for you. We always suggest buying a Maintenance Package from us so the responsibility of managing your website belongs to us, so you're free to perform other important functions of your business. If you would rather purchase time to update your site by the hour, we certainly understand and will perform the duties however you choose.
We can provide maintenance packages with several different monthly options. We have a Bronze, Silver, Gold and Platinum packages with different SLA's for each.
Monthly Website Maintenance or E-Commerce Maintenance Packages
- 1 hour - $100 per month
- 5 hours - $480 per month
- 10 hours - $900 per month
(Maintenance Packages help clients budget their monthly costs to maintain their solution)
How Do Maintenance Packages work?
How Maintenance Packages work is that you purchase a set amount of time for your website maintenance for each month. When you're ready to request the updates to your website, simply launch a ticket in our support help desk and we will place your request in queue to be completed by our staff. Clients with maintenance agreements in place retain a higher priority over clients that do not have maintenance agreements with Elevology. (Hosting and Maintenance packages are billed and quoted separately)
How long is the commitment for a Maintenance Package?
All maintenance packages require an annual commitment, which will be renewed automatically every 12 months unless otherwise notified by launching a ticket in the helpdesk.
How is billing handled for Maintenance Packages?
All maintenance packages are billed monthly, or annually. You will receive an invoice from our automatic billing system and your invoice will be paid with the payment method on file.